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Privacy policy

Let’s Ketchup, Co. Privacy Policy
Effective as of Oct 1, 2024

This Privacy Policy describes how Let’s Ketchup, Co. and our subsidiaries and affiliates (“Ketchup,” “we,” “us,” or “our”) process personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including, as applicable, our website, mobile application, social media pages, marketing activities, live events, and other activities described in this Privacy Policy (collectively, the “Service”)). Ketchup may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information.

NOTICE TO EUROPEAN USERS: Please see the “Notice to European Users” section for additional information for individuals located in the European Economic Area or United Kingdom (which we refer to as “Europe,” and “European” should be understood accordingly).

Index

  • Personal information we collect
  • How we use your personal information
  • How we share your personal information
  • Your choices
  • Other sites and services
  • Security
  • International data transfers
  • Children
  • Changes to this Privacy Policy
  • How to contact us
  • Notice to European Users

Personal Information We Collect

Information you provide to us or that we may generate about you. Personal information you may provide to us through the Service or otherwise, or that we may generate about you, includes:

  • Contact data, such as your first and last name, salutation, email address, and phone number.
  • Account data, such as your username and password that you may set to establish an online account on the Service.
  • Profile data, such as your biographical details, profile photograph, links to your profiles on social networks, accounts you follow on the Service, your position on the leaderboard, your home city, cuisine preferences, dietary restrictions, restaurants you have visited and those you want to visit, your age, labels you have applied to certain restaurants, your favorite dishes at a restaurant, your school, graduation year, company, calendar information (if you grant us access), participation in our contests, promotions, surveys, and any other information you add to your account profile.
  • Communications data, including exchanges with you when you contact us through the Service, social media, or otherwise.
  • Derived data, such as information we derive from your activities and interactions with the Service, including profile data, preferences, and interests.
  • Marketing data, such as your preferences for receiving marketing communications and details about your engagement with them.
  • User-generated content data, such as photos, images, videos, comments, reviews, likes, and other content or information you generate or make available on the Service, as well as associated metadata like keywords and location data.
  • Promotion data, including information shared when entering a competition, promotion, or survey, including Contact Data to notify you if you win, verify identity, or send prizes.
  • Other data, not specifically listed here, that we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources. We may combine personal information from you with data obtained from:

  • Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
  • Private sources, such as data providers and social media platforms.
  • Affiliate partners, including affiliate network providers, publishers, influencers, and promoters participating in our affiliate programs.
  • Marketing partners, such as joint marketing partners and event co-sponsors.
  • Third-party services, such as social media services you link to your Service account.

Automatic data collection. We, our service providers, and business partners may automatically log information about you, your device, and your interaction with the Service, such as:

  • Device data, including operating system, device type, browser type, screen resolution, IP address, and general location information.
  • Online activity data, such as pages you viewed, navigation paths, and interactions with our communications.
  • Precise geolocation data, when you authorize the Service to access your device’s location.
  • Communication interaction data, such as interactions with our emails or texts (e.g., whether you opened or clicked links).

Cookies and similar technologies may facilitate some of this automatic data collection. See our Cookie Notice for more information.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • Service delivery and operations. To operate and provide the Service, personalize it to your preferences, facilitate your invitations to others, and enable security features.
  • Communications. To send you Service-related announcements, updates, alerts, and administrative messages.
  • Research and development. For analysis and improvement of the Service and our business, and to develop new products and services.
  • Marketing and advertising. For direct marketing, interest-based advertising, and location-based advertising, as applicable.
  • Events, promotions, and contests. To administer and communicate about promotions or contests in which you participate.
  • Service improvement and analytics. To analyze your usage of the Service and improve our offerings.
  • Compliance and protection. To comply with legal obligations and protect rights, safety, or property.

We retain personal information as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer required, we may delete or anonymize it.

How We Share Your Personal Information

We may share your personal information with the following parties:

  • Affiliates, within our corporate group.
  • Service providers, who provide services such as hosting, IT, email delivery, and analytics.
  • Advertising partners, for interest-based advertising purposes.
  • Third parties designated by you, such as third-party services you link to your account.
  • Business partners, such as event co-sponsors or partners offering joint products or services.
  • Authorities and others, as required for legal or compliance purposes.
  • Business transferees, in connection with mergers or acquisitions.
  • Other users and the public, for parts of your profile or user-generated content that you choose to make public.

Your Choices

You may take the following actions in relation to your personal information:

  • Access or update your information through your account settings.
  • Opt-out of communications, including marketing emails, by following unsubscribe instructions or contacting us.
  • Control cookies through your browser settings and mobile location data through device settings.
  • Delete your content or close your account through your account settings.

Other Sites and Services

The Service may link to third-party websites or services. These links are not endorsements, and we do not control third-party sites. Please review their privacy policies.

Security

We employ technical, organizational, and physical safeguards to protect personal information, but no system is completely secure. Use caution when sharing personal information online.

International Data Transfers

We are based in the United States, and your personal information may be transferred to the U.S. or other locations where privacy laws may differ from those in your country. European users should review the Notice to European Users for additional details on data transfers outside Europe.

Children

The Service is not intended for anyone under 13 years of age. If we learn that we have collected information from a child without parental consent, we will delete it.

Changes to This Privacy Policy

We may modify this Privacy Policy at any time. Changes will be effective when posted, and your continued use of the Service indicates acceptance of the updated Privacy Policy.

How to Contact Us

If you have questions, you can reach us by email at hello@ketchup-app.com.

Notice to European Users

If you are located in Europe, the following additional provisions apply under the GDPR and UK GDPR:

  • Controller. Let’s Ketchup, Co. is the data controller for processing personal data. Contact us at hello@ketchup-app.com for inquiries.
  • Legal bases for processing. We rely on legitimate interests, contractual necessity, compliance with legal obligations, and consent (when applicable) to process your personal information.
  • Special categories of data. If you provide dietary requirements that indicate special categories of personal data (e.g., religious beliefs or health), we will only process this data with your explicit consent.

You have the right to access, correct, delete, restrict, and object to the processing of your personal information, and the right to data portability and to withdraw consent where applicable. To exercise these rights, contact us at hello@ketchup-app.com.

For European users, additional information about data transfers and your rights can be found on the websites of data protection regulators, including https://edpb.europa.eu/about-edpb/board/members_en for the EEA and https://ico.org.uk/make-a-complaint/ for the UK.